The Kitty Pole is a simple product that hardly takes up any space and your cat will love it!
This free-standing structure gives your cat the ability to exercise its natural instincts of climbing, scratching, and playing.
The sisal rope wrapped around the pole allows the perfect material for scratching, and the soft plush allows the cat to scratch, stretch, rub against, and is safe for your cat to interact and play with.
The top of the pole features a hanging ball providing a fun toy for your cat to play with, to jump and climb and try to catch. A spare hanging ball part is included in the contents as a bonus!
The base of the pole also features and additional entertaining marble ball inlay for your cat to play with.
So although simple in look and design and neutral to suit any space, this Kitty Pole is packed with great features to keep your cat entertained and happy.
What's more is a spare scratching pole is included so you have 3 options in erecting the pole, which can bring the pole to an impressive 32 inches tall! (82cm)
Your cat will just love this Kitty Pole, grab one today as stocks are limited!
*Please note: This product is unfortunately NOT available for our Australian customers.
It is available for our customers located in: USA, Canada, United Kingdom, France, Spain, Italy, Austria, Netherlands, Belgium, Luxemburg, Poland, Ireland, Czech Rep., Denmark, Hungary, Slovakia, Slovenia, Sweden, Portugal, Latvia, Estonia, Lithuania, Finland, Croatia, Bulgaria, Romania, Greece
This item is not available to our Australian customers sorry!
If your country is not listed in the above please contact us before ordering for us to confirm if we can ship this product to you.
- Freestanding structure designed for cats play and activity
- Has three different structure options
- Provides ability for your cat to exercise its natural instincts and behavior
- Climbing, jumping, scratching, playing
- Materials suitable for scratching, durable and safe for cats
- Is space-saving (does not take up much space in the home)
- Is neutral in color and design will suit any decor
- The base includes balls inlaid, for additional entertainment
- Includes additionals hanging toy ball
- Includes additional scratching pole
Depending on your location, we utilize FedEx, UPS, and DHL as well as other couriers to ship your order. We ship globally, and we currently offer free shipping for all our orders!
Shipping Times & Rates
Once you place your order with us there is an initial processing time of 1-3 business days
Depending on your location delivery time frame is between 5-21 business days
For a limited time only we offer FREE SHIPPING, so take advantage while its on offer!
Returns & Refunds
Not happy with your product? No worries, simply send it back and we will issue you a full refund!
Just email us at email@example.com or send us an instant message on Facebook and our customer care team will take care of you.
Our Shipping Guidelines
We are currently offering FREE WORLDWIDE SHIPPING across all our products with no minimum spend.
In our current global crisis the world, as a whole, is experiencing slower shipping times.
We are working to get your orders to you as quickly as we can. However, please understand that shipping times can be out of our control.
We will ship your item out within 1-3 business days then once processed,
We aim to have your order delivered to you within 5-14 business days.
You will be provided with tracking details so you can see your item is on its way to you and we provide friendly, helpful customer support if you are having any issues with the delivery of your order.
We aim to get your order to you as quickly as we can and we appreciate your understanding of some unavoidable delivery delays, especially during these difficult times.
My package says it was delivered but I never received it.
We're so sorry to hear your package is lost, we know how disappointing that must be after waiting for it to arrive.
The first step is to make sure you placed your order with a full and complete address in your order confirmation email.
Sometimes we see orders are placed with an apartment or suite number and they are delivered to the wrong box.
If the address is correct, our first step in trying to resolve this issue is we suggest to check your mailbox as it may be a small polybag and often times it's put in with regular letter mail.
If it's not there, we have also seen that USPS/UPS marks it delivered but it actually gets delivered a few days letter, this may be a lag time due to the current situation with the COVID-19 Pandemic.
If none of the above are the case, please email us and we will take the next steps to escalate the matter.
Please keep an eye on your tracking and contact us within 5 days of your items ETA date
Alternatively you must contact us within 30 days from your order date in order for us to assist you with any delivery issues
Why were there so many delays? This is unlike your brand.
We have always taken a lot of pride in providing an exceptional customer experience from ordering on our website to receiving a high-quality product.
If you experienced a delay with your order, we're sorry. As humans, we sometimes fall short and we're sorry about that. We also need to rely on 3rd party delivery companies who have their own delays which are outside our control.
Due to new regulations at customs and borders, due to current global issues we have seen some extended delays for some of our deliveries however in most cases delivery times are now improving.
A lot of that has been out of our control. We don't want you to feel that our intentions are not in the right place if you have any questions or concerns, we are always happy to hear from you.
We stand behind our product and guarantee that you'll love it. If for any reason you're not happy, send it back to us and we will refund your money. It's as easy as that!
100% 30-DAYS MONEY-BACK GUARANTEE
We offer a 30 day refund policy on receiving your order. If you are not happy with your order please contact us via email at: firstname.lastname@example.org with your full name, order number, specific item name/s and your reason for return.
Simply return your item to us and we will refund you once received back.